Return Policy

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be in the same condition that you received it — unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return To initiate a return, please contact us at support@nomadicandrich.com before sending any items back. We will review your request and provide you with return instructions. Items sent back without prior authorization will not be accepted.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can resolve the issue.

Non-Returnable Items The following items cannot be returned:

• Sale items
• Gift cards
• Pillows
• Pillowcases
• Opened or used sleep masks, ear plugs, and other personal care items for hygiene reasons

Note: We currently ship to the United States only. The following section applies to any future EU orders.

European Union If your order is shipped to the European Union, you have the right to cancel or return within 14 days for any reason. Your item must be in the same condition as received, unused, with tags and original packaging. You'll also need the receipt or proof of purchase.

Refunds Once we receive and inspect your return, we'll notify you of approval. If approved, you'll be refunded to your original payment method within 14 business days. Please note it may take additional time for your bank to process the refund. If more than 14 business days have passed since approval, contact us at support@nomadicandrich.com.